Business model transformation: ‘Single best decision I’ve made’
November 01, 2023
By Bryan Strickland
The onslaught of client requests related to COVID-19 overwhelmed many small firms, creating a new norm that didn't ease at the same pace as the pandemic.
"Helping our clients prepare those PPP applications, pursue ERC, family leave, all those various things –all of these things together led me to a crisis point."
Sandy Johns, CPA, shared those words and shared her story during a recent episode of the Small Firm Philosophy podcast. The name of her Atlanta-area firm, Revolution Financial, is fitting because that crisis point led Johns to revolutionize her firm with a business model transformation that changed everything.